Why don’t you provide delivery service?

Our service targets small to medium sized gatherings. Our food is always made to order and we tailor the services as per our customer needs. Therefore, we don’t have a regular delivery channel.

When should I place my order?

You must place your order at least 48 hours before the desired order fulfilment date / time, subject to our availability.

The date of my event is not available in your calendar. Can you accomodate my order?

This may be possible. Please contact us with a rough idea of your menu and size. We will make all possible effort to provide service.

What should I do if I have any food allergy or special requirement?

You should tell us at the time of placing the order, either through additional notes at checkout or sending us an email. Please note that its very common for India foods to have nuts or sometimes eggs.

Can I store or freeze the food?

We strongly recommend you consume the food on the same day.

What packaging do you use?

We use disposable packaging, either plastic (food grade) or paper based boxes.

Do I need to do any preparation before serving the food?

We provide fully cooked and ready to serve food. You may have to re-heat before service. We will provide instructions with the delivery on how this can be done. However, if you have your own preference and style of serving then feel free to use your imagination.

Can I cancel my order?

Yes, you can cancel your order up to 24 hours before order fulfilment date / time. We will refund the full value of your order of you cancel 24 hours in advance.

Will I get a refund if I cancel my order?

Yes, if you cancel your order 24 hours before the order fulfilment date / time we will refund the full value of the order. If it is within 24 hours of the fulfilment date / time then we will refund 50% of the order value; unless the order has been prepared and ready for fulfilment, in which case we will not be able to offer any refund.

Is your food freshly cooked?

Yes, we do all the cooking on the day of delivery. Some preparation, like marination etc., may be done earlier as required.